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RIVERTON BEACH HOUSE POLICIES

A credit card is required to confirm all reservations on check-in and for incidental and/or damage charges. During busy times we will insist on a 50% non refundable deposit to secure your reservation.

CANCELLATION POLICY AND REFUND POLICY

Cancellations must be made by speaking directly with Riverton Beach House Management and receiving a cancellation code at all times. We cannot be held responsible for cancellations made by voice mail, text message or email just in case we didn’t receive the message. Your cancellation will not be valid unless it is accompanied by a cancellation code that you need to receive from us.

  • All cancellations will be charged a minimum administrative fee of $45 or 15% of the booking fee whichever is greater during non high season periods.
  • 14 days or less ‘notice of cancellation’ will be charged the full daily rate for the first day of the reservation.
  • The full rate for the entire reservation will be charged for ‘no-shows’ OR if you arrive after the date specified OR depart before the final date of the confirmed reservation.
  • As a courtesy for unexpected cancellations, if we can book your room/s for any or all of the days you have cancelled, you will not be charged for the days we manage to rebook. Administrative fee will still apply. Please note this does not apply to high season times such as Christmas, Thanksgiving, Valentine’s Day, New Year’s eve or graduation weekends.
  • Should you be asked to secure the booking with a deposit, we reserve the right to keep the full deposit as it is non-refundable.

EXTENDED STAY OR GROUP CANCELLATION POLICY

Cancellations must be made by speaking directly to management at Riverton Beach House and receiving a cancellation code. We cannot be responsible for a cancellation made by email, text message or voicemail.

  • An advance deposit of at least 50% paid by check, money order or direct deposit is required.
  • All cancellations will be charged an administrative fee of $45 per room or 15% of the confirmed reservation whichever is greater if cancelled within 3 months of the check in date.
  • Greater than 3 month’s notice of cancellation – your deposit is non refundable.
  • One month or fewer days notice – you will be charged the full daily rate through the entire reservation or the full amount of your deposit paid for the reservation

DISSATISFACTION POLICY

Kindly note we do our best to create a comfortable and memorable experience at Riverton Beach House. We will do our best at all times to help where possible, however we do not offer refunds should you be dissatisfied with our rooms and Manor house or grounds. Your booking costs are non-refundable.

By booking to stay with us you agree to give us your full credit card authorization to settle the fees, other costs and rate due for your visit with us, this is not disputable. We take our guests privacy with utmost respect.

ROOM RATES

Double Occupancy $125 to $250 (varies according to season)

A 2 night minimum stay may be required for special events and holidays as well as weekends that are in season.

All rates are subject to change without notice. Taxes are to added to the base price of the rooms.

CHECK-IN AND CHECK OUT

Our standard check-in time is between 4pm and 8pm. Please ask us to arrange a special check in time for you should you not be able to arrive within these times.

Check out time is 10 am.

PAYMENT OPTIONS

Cash, Check, Visa, American Express and MasterCard

SMOKING POLICY

Riverton Beach House is a NON-smoking facility. Should you wish to smoke, kindly ask us and we will provide an ashtray and refer to you to our designated smoking area outside. A fee for cleaning and/or revenue loss of not less than $200 will be charged to you for smoking inside Riverton Beach House. Please understand that we need to avoid any fire hazard and therefore take extreme precaution.

PETS

We are pet friendly. Kindly discuss our pet accommodation rates with us at the Beach House as we do allow pets for a small nightly fee with permission. We have a Golden Retriever, who from time to time will be visiting or living on the premises at Riverton Beach House.

CHILDREN

We can accommodate children at the same rate per night. Children need to be strictly supervised at all times by the responsible adult. We do not supply cribs or cots.